Terms of service.

Pass with Beth terms and conditions

I (the instructor) will always:

Behave in a professional, courteous and supportive manor.

Agree clear lesson objectives with you at the start of each lesson.

Be on time with a clean car – inside and out.

Update all your records via the Total Drive App during each lesson.

Refund the balance of payments for unused lessons in the event that you stop having lessons. The amount refunded will exclude any fees for late cancellations.

Give you an honest opinion as to your readiness to take the practical driving test.

Allow you to use my car for practical tests providing you have demonstrated a safe standard of driving. I have the right to refuse the use of my car in the event that I feel you are not ready.

Inform you as soon as possible if a lesson needs to be re-arranged due to unforeseen events.

You (the pupil)

In return, I ask that you:

Are able to read a number plate at a distance of 20 metres.

Bring your photo card Provisional Driving License to your first lesson.

Provide information about your driving licence to your instructor – instructions on how to do this will be provided.

Download the Total Drive app for free from the Apple App Store or Google Play.

Wear sensible shoes for driving.

Inform your instructor of any changes which may affect your entitlement or ability to drive.

To be in a fit state for your driving lesson. For example, being on medication that causes drowsiness or under the influence of drugs or alcohol is not acceptable. If I suspect you are not in a fit state to drive, the lesson will be terminated and you will be charged the full lesson fee.

48 hour Pre-payments and cancellations policy

You are required to make full payment for lessons at least 48 hours before your scheduled lesson.

If you do not make the pre-payment at least 48 hours before your lesson then I will release your slot to another student. I will normally send you a reminder before this deadline is reached.

In the event you need to cancel a lesson you must contact me as soon as possible via the Total Drive app or by phone.

Any lessons cancelled with less than 48 hours notice will be charged the full lesson fee.